Effective date: [Month Day, Year]
Company: Quigley Decks LLC, Madison, Wisconsin
What These Terms Cover
These Terms explain how our website works and what to expect when you hire Quigley Decks LLC for deck design, construction, railing installation, repairs, and related outdoor living services.
By using our website or booking a service with us, you agree to these Terms.
Estimates and Pricing
Written estimates are valid for 30 days, unless stated otherwise.
During site inspections or construction, we may uncover hidden issues (for example, structural rot, code violations, or previously concealed damage) that affect the original project scope or pricing.
If additional work is needed, we will clearly explain the reason and obtain your approval — email confirmation counts — before proceeding.
Scheduling and Access
After you approve your proposal and pay any required deposit, your project will be placed on our schedule.
To ensure smooth progress, please provide:
- Clear access to the work area and property.
- Working electrical power and lighting.
- Removal of personal items, furniture, or decorations from the work zone (unless otherwise agreed).
If severe Wisconsin weather or unsafe site conditions prevent us from working safely, we may reschedule to maintain quality and safety.
Materials and Products
We use premium, manufacturer-approved materials designed for Wisconsin’s climate and local building codes.
Custom decks, railings, and steel frame structures are fabricated and ordered specifically for your project.
Please note that slight variations in color, finish, or grain are natural and do not affect performance or warranty coverage.
Completion and Use of Your Deck
Once your project is complete, we will conduct a final walk-through with you to confirm quality and satisfaction.
You may typically begin using your deck shortly after completion, depending on weather, finish type, and structural curing. We will provide care and maintenance guidance to preserve your deck’s longevity and warranty coverage.
Warranty Coverage
Residential Projects
We stand behind our workmanship with a warranty against defects under normal residential use.
Commercial Projects
Warranties are defined in your project proposal.
Not Covered:
- Preexisting structural or foundation issues.
- Damage caused by misuse, neglect, impact, or weather events.
- Alterations, repairs, or modifications made by others.
- Lack of routine maintenance or misuse of materials.
- Natural disasters such as flooding, fire, or severe storms.
If a covered issue arises, Quigley Decks LLC will repair or replace the affected materials or components as needed.
Payments
A deposit is required to confirm your project.
Final payment is due upon substantial completion.
Late payments may incur fees as permitted under Wisconsin law.
We reserve the right to file a mechanic’s lien for unpaid balances as allowed by state statute.
Photos and Marketing
We may take photos or videos of completed projects for documentation, training, or marketing. These will never include identifiable personal information.
If you prefer that your project not be featured, please notify us in writing before work begins.
Safety During Service
Please keep children, pets, and vehicles away from the job site during construction.
Deck and railing installation involves tools, heavy materials, and power equipment that must be handled safely by trained professionals only.
Cancellations and Delays
If you need to cancel, please notify us at least 72 hours in advance for a full refund of your deposit.
Short-notice cancellations may result in charges for materials ordered, crew scheduling, or delivery expenses.
Delays due to severe weather, power loss, supply chain issues, or other events beyond our control may require rescheduling. We will communicate promptly if this occurs.
Using Our Website
Our website provides general information about our services.
You agree not to misuse the website (for example, by attempting unauthorized access or interfering with site functionality).
We may include links to other sites for your convenience. We are not responsible for the content or privacy practices of external websites.
Limitation of Liability
Our total liability is limited to the warranties stated above and the actual amount you paid for our services.
We are not liable for indirect, incidental, or consequential damages outside our control.
Indemnification
You agree to indemnify and hold Quigley Decks LLC harmless from any claims or damages arising from your misuse of our services, failure to follow safety or maintenance instructions, or violation of these Terms.
Force Majeure (Uncontrollable Events)
We are not responsible for delays or failure to perform due to events beyond our reasonable control, including severe weather, labor shortages, material delays, or emergencies.
Dispute Resolution
These Terms are governed by Wisconsin law.
If a dispute arises:
- We will first attempt to resolve it directly and in good faith.
- If unresolved, either party may file in Dane County small claims court or submit to binding arbitration under the American Arbitration Association’s Consumer Rules.
Updates to These Terms
We may revise these Terms from time to time to reflect updated practices or changes in the law. The “Effective date” above indicates the latest version.
Contact Us
Questions about these Terms or our services? Contact us: Quigley Decks LLC
1814 Kropf Ave.
Madison, WI 53704
Phone: +1 (608) 577-4277
Email: Tim@quigleydecks.com
