Effective date: October 27,2025
At Quigley Decks, your privacy matters to us. This policy explains what information we collect, why we collect it, how we use it, and the choices you have.
Summary
We collect personal information to provide quotes, schedule and complete deck projects, process payments, improve our website and advertising, and communicate with customers.
We do not sell or rent your personal information.
Information We Collect
Identifiers
Your name, email address, phone number, service address, billing address, and IP address.
Commercial Information
Requested services, project notes, photos related to your deck or railing installation, estimates, invoices, payment method details (collected securely by our payment processor), and payment status.
Internet or Device Activity
Pages visited, time on page, referring source, device type, browser, and general website usage data.
Geolocation
We may infer your city or region from your IP address. We do not collect precise GPS location.
User Content
Messages, reviews, and photos you choose to share with us.
On-Site Project Data
Measurements, site conditions, and other details necessary to design, quote, or build your deck or railing system.
How We Collect Information
- Information you provide through website forms, phone calls, texts, or emails, and during on-site visits.
- Cookies and analytics tools, such as Google Analytics and Google Ads.
- Trusted lead sources and directories where you requested to be contacted (e.g., home service listings).
How We Use Information
We use your information to:
- Provide quotes, schedule work, and complete deck and railing projects.
- Coordinate materials, deliveries, and warranty services.
- Process payments and send invoices or receipts.
- Operate, secure, and improve our website and advertising.
- Prevent fraud, abuse, and unauthorized access.
- Fulfill legal, tax, accounting, and warranty obligations.
Sharing Your Information
We do not sell your personal data or share it for cross-context behavioral advertising.
We may share limited information with:
- Service providers who host our site, process payments, send email or SMS notifications, manage analytics, or provide scheduling tools. These vendors may use your data only to provide contracted services.
- Operational partners (such as material suppliers or subcontractors) when needed to complete your project. We share only the information necessary for coordination.
- Legal or safety authorities if required by law or to protect our rights, property, and customers.
- Business transfers such as a merger or sale, in which case your data will remain protected under this or an equivalent policy.
Cookies and Tracking
We use cookies and similar technologies to operate our website, remember preferences, and measure performance.
You can control cookies in your browser settings. To opt out of Google Analytics, use their browser add-on. See our [Cookie Policy] for more details.
Data Retention
We retain your information only as long as needed for services, warranties, operations, or legal and tax requirements.
When no longer necessary, data is deleted or de-identified.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of storage or transmission is completely secure, and we cannot guarantee absolute protection.
Your Privacy Rights
If you are a Wisconsin resident or located in a state with similar privacy rights, you may:
- Request access to your personal data.
- Correct inaccurate or outdated information.
- Request deletion of your personal data.
- Request a copy (portability) of information you provided to us.
How to Submit a Request
Email privacy@quigleydecks.com or contact us through our privacy request form at [www.quigleydecks.com/privacy-request].
We will verify your identity before acting on your request and respond within 45 days.
Appeals
If we deny your request, you may appeal by replying “Appeal” to our response or emailing privacy@quigleydecks.com with the subject “Appeal.”
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We will require proof of authorization and may verify your identity directly.
Children
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from them.
If you believe a child has provided us information, please contact us and we will delete it promptly.
Do Not Track
We do not respond to “Do Not Track” browser signals at this time.
Changes to This Policy
We may update this policy periodically to reflect changes in practices or applicable laws. The “Effective date” at the top of this page shows when it was last revised.
Contact Us
For questions or privacy-related requests, please contact: Quigley Decks LLC
1814 Kropf Ave.
Madison, WI 53704
Phone: +1 (608) 577-4277
Email: Tim@quigleydecks.com or privacy@quigleydecks.com
